Data study · updated

The local digital gap

294,418 of 465,929 named businesses on the map list no website: 63%. We read every named shop, café, clinic, salon and office OpenStreetMap holds in 84 cities across 11 countries, 58 kinds of business in all, and counted what each record says about the business online.

The single biggest gap: 5,825 of 8,969 restaurants in Paris list no website. By kind of business it runs from 87% for nail salons to 32% for advertising agencies.

465,929named businesses read
63%list no website
67%list no phone number
68%list no opening hours

"No website listed" means the map record has no website tag, not that the business has no website. How this was measured.

Download the CSV Cite this study

By kind of business

Share of named records with no website listed, all cities together. Kinds of business with at least 200 records.

  1. Nail salons 87%4,436 of 5,119
  2. Dry cleaners 87%3,662 of 4,193
  3. Car washes 86%2,249 of 2,622
  4. Hair salons 80%23,039 of 28,647
  5. Auto repair shops 78%9,867 of 12,675
  6. Beauty salons 75%9,935 of 13,253
  7. Travel agencies 74%1,778 of 2,414
  8. Clothing stores 73%20,091 of 27,407
  9. Jewelry stores 73%4,440 of 6,055
  10. Accountants 72%2,727 of 3,775
  11. Bakeries 71%7,558 of 10,652
  12. Florists 70%2,626 of 3,765
  13. Car dealers 69%4,334 of 6,277
  14. Childcare providers 68%2,709 of 3,973
  15. Funeral homes 68%1,213 of 1,774
  16. Pet groomers 68%742 of 1,085
  17. Insurance agents 67%1,988 of 2,954
  18. Tattoo studios 67%1,570 of 2,353
  19. Pharmacies 66%7,854 of 11,951
  20. Opticians 66%3,445 of 5,244
  21. Cafes 65%31,559 of 48,299
  22. Real estate agents 65%5,927 of 9,063
  23. Furniture stores 65%3,266 of 5,046
  24. Recruitment agencies 65%882 of 1,348
  25. Driving schools 65%537 of 827
  26. Carpenters 65%324 of 500
  27. Doctors and clinics 64%10,921 of 17,071
  28. Dentists 62%6,765 of 10,832
  29. Electricians 62%329 of 534
  30. Bars 61%10,074 of 16,566
  31. Plumbers 60%510 of 849
  32. Financial advisors 59%1,087 of 1,857
  33. Restaurants 57%59,107 of 103,200
  34. Hardware stores 57%2,581 of 4,539
  35. Veterinarians 57%1,825 of 3,207
  36. Pet shops 57%1,544 of 2,725
  37. Pubs 56%8,083 of 14,382
  38. Physiotherapists 56%1,515 of 2,691
  39. HVAC contractors 56%313 of 557
  40. Nightclubs 55%956 of 1,748
  41. Gyms 54%5,664 of 10,477
  42. Lawyers 54%2,968 of 5,518
  43. Photographers 53%752 of 1,415
  44. Supermarkets 51%8,119 of 15,975
  45. Architects 49%662 of 1,353
  46. Property managers 48%370 of 768
  47. Language schools 48%187 of 391
  48. Bookstores 47%1,701 of 3,591
  49. Roofers 47%137 of 289
  50. Builders 46%321 of 701
  51. Event venues 45%1,232 of 2,736
  52. Bike shops 41%1,362 of 3,316
  53. IT services 39%587 of 1,508
  54. Coworking spaces 39%444 of 1,145
  55. Hotels 38%5,274 of 13,871
  56. Advertising agencies 32%259 of 820

The biggest gaps

The city lists with the most named businesses and no website on their record (100+ records).

  1. 5,825 of 8,969 restaurants in Paris list no website (65%)
  2. 5,055 of 8,900 restaurants in London list no website (57%)
  3. 4,819 of 6,552 cafes in London list no website (74%)
  4. 3,812 of 7,786 restaurants in New York City, NY list no website (49%)
  5. 3,660 of 4,473 restaurants in Singapore list no website (82%)
  6. 3,603 of 4,319 hairdressers and barbers in London list no website (83%)
  7. 2,915 of 4,174 restaurants in Melbourne list no website (70%)
  8. 2,674 of 3,505 clothing stores in Paris list no website (76%)
  9. 2,670 of 3,673 restaurants in Sydney list no website (73%)
  10. 2,466 of 3,598 restaurants in Toronto list no website (69%)
  11. 2,308 of 3,099 cafes in Melbourne list no website (74%)
  12. 2,301 of 2,959 cafes in Sydney list no website (78%)

City by city

All kinds of business together, cities with at least 200 named records. Open a city for its own breakdown.

  1. SingaporeSingapore 82%10,032 of 12,207
  2. SheffieldUnited Kingdom 82%2,914 of 3,567
  3. LeicesterUnited Kingdom 81%905 of 1,121
  4. BelfastUnited Kingdom 80%1,194 of 1,490
  5. ReginaCanada 80%790 of 992
  6. OttawaCanada 78%5,861 of 7,556
  7. BristolUnited Kingdom 77%2,763 of 3,606
  8. EdmontonCanada 77%2,736 of 3,559
  9. JohannesburgSouth Africa 77%2,571 of 3,324
  10. AucklandNew Zealand 76%8,691 of 11,400
  11. BrisbaneAustralia 76%6,782 of 8,982
  12. Indianapolis, INUnited States 76%1,734 of 2,281
  13. LiverpoolUnited Kingdom 76%1,571 of 2,070
  14. BirminghamUnited Kingdom 75%4,189 of 5,565
  15. AdelaideAustralia 75%3,356 of 4,492
  16. SouthamptonUnited Kingdom 75%915 of 1,212
  17. TorontoCanada 74%12,609 of 16,960
  18. Detroit, MIUnited States 74%1,177 of 1,582
  19. SydneyAustralia 73%12,366 of 16,957
  20. Cape TownSouth Africa 73%2,566 of 3,530
  21. ManchesterUnited Kingdom 73%2,329 of 3,201
  22. HamiltonCanada 72%1,621 of 2,243
  23. NottinghamUnited Kingdom 72%1,603 of 2,233
  24. MelbourneAustralia 71%16,004 of 22,519
  25. LeedsUnited Kingdom 71%3,104 of 4,379
  26. ParisFrance 68%23,013 of 33,739
  27. MontrealCanada 68%5,409 of 7,928
  28. Houston, TXUnited States 68%3,685 of 5,447
  29. Phoenix, AZUnited States 68%3,139 of 4,585
  30. GlasgowUnited Kingdom 68%2,248 of 3,306
  31. WinnipegCanada 68%1,592 of 2,344
  32. HobartAustralia 68%729 of 1,076
  33. San Jose, CAUnited States 67%3,231 of 4,799
  34. San Antonio, TXUnited States 67%2,033 of 3,056
  35. Charlotte, NCUnited States 67%1,916 of 2,869
  36. CorkIreland 66%1,246 of 1,892
  37. Los Angeles, CAUnited States 65%5,542 of 8,473
  38. CanberraAustralia 65%1,408 of 2,166
  39. Albuquerque, NMUnited States 65%1,369 of 2,113
  40. Sacramento, CAUnited States 65%842 of 1,291
  41. LondonUnited Kingdom 63%31,645 of 50,236
  42. Raleigh, NCUnited States 63%1,206 of 1,910
  43. Las Vegas, NVUnited States 63%823 of 1,310
  44. Baltimore, MDUnited States 62%1,531 of 2,481
  45. San Francisco, CAUnited States 61%3,959 of 6,530
  46. CardiffUnited Kingdom 61%1,270 of 2,074
  47. New York City, NYUnited States 60%18,079 of 30,297
  48. San Diego, CAUnited States 59%2,927 of 4,969
  49. Gold CoastAustralia 59%1,517 of 2,579
  50. ChristchurchNew Zealand 59%1,444 of 2,463
  51. Columbus, OHUnited States 58%1,602 of 2,755
  52. Newcastle upon TyneUnited Kingdom 58%1,144 of 1,987
  53. WellingtonNew Zealand 58%818 of 1,410
  54. Denver, COUnited States 57%2,238 of 3,909
  55. Kansas City, MOUnited States 56%1,141 of 2,024
  56. Tucson, AZUnited States 56%856 of 1,531
  57. Orlando, FLUnited States 56%627 of 1,124
  58. DublinIreland 55%2,753 of 4,986
  59. Dallas, TXUnited States 55%1,815 of 3,330
  60. New Orleans, LAUnited States 55%777 of 1,425
  61. BerlinGermany 54%15,495 of 28,917
  62. Pittsburgh, PAUnited States 54%847 of 1,562
  63. St. Louis, MOUnited States 54%732 of 1,345
  64. Philadelphia, PAUnited States 53%1,752 of 3,315
  65. Nashville, TNUnited States 52%922 of 1,775
  66. CalgaryCanada 51%2,792 of 5,495
  67. Miami, FLUnited States 51%506 of 992
  68. EdinburghUnited Kingdom 50%2,553 of 5,125
  69. Austin, TXUnited States 50%1,973 of 3,935
  70. Tampa, FLUnited States 50%701 of 1,414
  71. Chicago, ILUnited States 47%3,973 of 8,435
  72. CambridgeUnited Kingdom 46%502 of 1,083
  73. Milwaukee, WIUnited States 44%975 of 2,217
  74. Salt Lake City, UTUnited States 44%726 of 1,654
  75. AmsterdamNetherlands 42%3,192 of 7,594
  76. VancouverCanada 42%2,360 of 5,682
  77. Boston, MAUnited States 42%1,101 of 2,645
  78. Atlanta, GAUnited States 40%848 of 2,123
  79. VictoriaCanada 39%435 of 1,128
  80. GeelongAustralia 38%532 of 1,401
  81. Washington, DCUnited States 37%1,296 of 3,459
  82. Minneapolis, MNUnited States 35%740 of 2,090
  83. Seattle, WAUnited States 32%1,880 of 5,961
  84. Portland, ORUnited States 32%1,628 of 5,140

By country

Named OpenStreetMap business records in the cities this site covers, by country.
CountryCitiesNamed businessesNo website listedNo phoneNo opening hours
Singapore112,20782%84%79%
South Africa26,85475%72%78%
New Zealand315,27372%73%74%
Australia860,17271%77%76%
France133,73968%64%54%
Canada1053,88767%67%71%
United Kingdom1692,25566%77%79%
Ireland26,87858%69%77%
United States39148,15356%58%66%
Germany128,91754%61%33%
Netherlands17,59442%66%57%

Method

OpenStreetMap is the free map of the world that volunteers edit, like Wikipedia for places. This site rebuilds a list for every city and kind of business from OpenStreetMap extracts, about once a month per city. The numbers here are read from those same lists, extracts of 7 November 2026 to 11 November 2026.

  • What counts as a business: a record inside the city's boundary, tagged as one of 58 kinds of business, with a name. Records without a name are left out. A chain's branches count like any other business.
  • Website listed: the record has a website, contact:website or url tag pointing to the business's own site.
  • Social or directory page only: the only website on the record is a Facebook, Instagram, link-in-bio, booking or directory page.
  • No website listed: no website tag at all.
  • Phone and opening hours: the record has a phone (phone, contact:phone, contact:mobile) or an opening_hours tag.

What "no website listed" does not mean

It does not mean the business has no website. It means nobody has added one to its map record. How well a city is mapped varies with its volunteers, so a high share can say as much about the map as about the businesses. Compare cities within one country first, and check any single business before you act on it.

Counts are records on the map, not a census of businesses. A city's boundary is the one OpenStreetMap holds for it; some lists cover a metro area, and each list page says which.

Download the data

One row per city and kind of business (4,520 rows): named places, own website, social or directory page only, no website, phone, opening hours, the extract date and a link to the list. Every row carries the licence.

CSV JSON

Data © OpenStreetMap contributors, available under the Open Database License (ODbL). The CSV and JSON are a derived database under the same licence: credit OpenStreetMap contributors and share any adapted version under the ODbL.

Cite this study

Get a List Of (2026). The local digital gap: websites, phone numbers and opening hours of 465,929 local businesses on OpenStreetMap, 84 cities. Updated 11 November 2026. https://getalistof.com/local-digital-gap/

Link to getalistof.com/local-digital-gap/. Reusing the numbers or the CSV? Credit OpenStreetMap contributors too, and keep any changed version of the data under the ODbL.

Questions

Does no website listed mean the business has no website?

No. It means the business's OpenStreetMap record has no website tag. Volunteers add websites unevenly, so many of these businesses do have a site that nobody has put on the map yet. Treat the share as a gap in the open record, and check a business before you rely on it.

Where do the numbers come from?

From OpenStreetMap extracts of 7 November 2026 to 11 November 2026, read city by city inside each city's boundary, for 58 kinds of business. Only named records count; a record without a name is not counted as a business.

Can I use the data in an article or a report?

Yes. Download the CSV or JSON, credit OpenStreetMap contributors and this study, and keep any changed version of the data under the Open Database License (ODbL).

How often is it updated?

Each city's list is rebuilt from a fresh OpenStreetMap extract about once a month. The study is recomputed with every rebuild, and the date at the top only moves when a number changed.

More data studies · The no-website finder